Vineet Nayar, Vice-Chairman and Joint Managing Director, HCL Technologies, at the Annual Meeting 2013 of the World Economic Forum in Davos, Switzerland, 2013. Copyright by World Economic Forum. Photo Moritz Hager

Change Management: Transformers, Lost Souls and Fence Sitters

Karl McFaul Human Capital Leave a Comment

After Vineet Nayar became the CEO of HCL Technologies, the company became one of the fastest-growing IT services partners on the planet, world renowned for its radical management practices. What did HCLT do to guide such a transformation? In his now legendary book “Employees First, Customers Second”, CEO Vineet Nayar tells an interesting story on how he started immediately travelling …